Team leader, supervisor, manager- all of these titles require leadership skills. But what exactly does a leader look like and what do they do? This session will teach new, emerging, and seasoned leaders the fundamentals of leadership, understanding their personal 'why' and learn how strong leadership can profoundly impact and inspire those around them.

Nearly every core management function centers on the ability of leaders and their teams to communicate effectively. Individuals who develop their communication skills are better equipped to share important information, convey ideas, and motivate others to work together to achieve organizational results. Discover the barriers to effective communication, the importance of active listening, and techniques to positively connect with people with different communication styles.

Conflict management is a process that allows people to explore and understand our differences and use them to interact in a more positive, productive way. Learn your primary approach to handling conflict and when and why you should use different conflict resolution strategies to improve the chances of achieving a positive outcome.

Building a Culture of Accountability provides a judgment-free learning environment for strengthening personal accountability in ourselves and others. Without clear directions and expectations, it is difficult for both leaders and employees to manage accountability effectively. Learn strategies to build an environment where personal accountability is not only expected, but valued.

Effective organizations have found that giving and receiving constructive feedback contributes to a healthier organizational culture. Creating a culture of feedback that is less threatening and more rewarding can reduce defensive behaviors and foster growth and learning. Learn effective tools to make receiving and giving feedback a more positive experience for all involved.

The Inclusive Leader class is designed to equip participants with the essential skills and mindset to foster inclusivity in their leadership roles. Participants will learn strategies to cultivate diverse perspectives, create inclusive environments, and leverage the strengths of all team members. By embracing inclusivity, leaders will not only enhance team dynamics but also drive innovation and organizational success.

This course is designed to equip supervisors with the essential skills to lead successful teams. Participants will learn the foundations of team development, how to establish clear expectations through SMART goals, and the importance of role modeling the behavior they desire to see in the workplace. By mastering these fundamentals, supervisors will lay a solid groundwork for team success and organizational achievement.

Participants will explore the importance trust plays as the foundational element of a high-performing team. Through interactive exercises and discussions, team members will learn how to cultivate and maintain trust with one another.

Sometimes it feels like there are simply not enough hours in the day. Time is our most valuable resource. In this session you’ll learn how to properly delegate and prioritize tasks. Participants will also develop tactics to change time wasting habits and engage in practices that help maximize the use of our time. Learn ways to manage interruptions, intrusions, and distractions, and to prioritize daily activities in a more efficient, productive manner.

Coaching others is one of the most critical, yet underdeveloped skills among leaders. Learn the value of coaching, the difference between managing and coaching, and specific techniques that can lead to improved performance and stronger employee engagement.

Research shows that engaged employees have higher rates of productivity and job satisfaction, and lower rates of stress and burnout. Designed for managers and employees alike, this interactive course will provide insights on the various factors that impact engagement, and strategies to improve workplace morale, retention, and productivity.

Leading others through change requires strong communication skills and a clear vision of the future. To reduce resistance and increase receptiveness, leaders need to understand the human side of change. Learn various change management models and ways to guide others through the change process and create a culture of “change readiness” within the team.